Piece of crap
Connie2574
5/22/2023
We had our new LG refrigerator put in on the 18th of April 2023 and by 28th of April 2023 it had quit working. Jeannes Appliance came out and said it is the mother board was no longer working. It is May 22 2023 and our refrigerator is still not working.
Originally posted on lg.com
No, I do not recommend this product
New refrigerator
Cristabell
5/20/2023
I bought this LTCS20020B from Lowes. I havent bought a new appliance in a few years So many to choose from. What caught me on this is the size of it.no handles sticking out. Has a lot of room in frig and in freezer. Also runs very quite
Originally posted on lg.com
Yes, I recommend this product
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Worst refridgerator I have ever Purchased .
Mr Disapointed
5/19/2023
I will NEVER buy a LG product again Came Broken and 1.5 Months later still is
AE Service Company has the Worst way of running Appts I have ever dealt with . A 8-5 window is a Joke.
Originally posted on lg.com
No, I do not recommend this product
New Refriged
Ltcs20020b
5/8/2023
I bought it about two months ago . Still getting used to it .I have not bought a new one in many years . My old one runs then shut off this one seems to run a lot more.
Originally posted on lg.com
No, I do not recommend this product
Its great
shaa255
5/7/2023
We bought this refrigerator about a month ago and it has passed our expectations. There is ample room for anything you want. The light inside the refrigerator and freezer are nice and bright. We got the refrigerator in black and it is a very nice addition. You can not go wrong purchasing this refrigerator.
Originally posted on lg.com
Yes, I recommend this product
Spacey and organize
Phyllis Dortch
5/6/2023
I love the refrigerator. It help keep your vegetables lunch meat. Nice and colory. Taste is good
Originally posted on lg.com
Yes, I recommend this product
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Love the layout
Ashley2023
4/20/2023
Love the look and layout and the simplicity of this fridge
Originally posted on lg.com
Yes, I recommend this product
Not satisfied at all
Fetterstn
2/27/2023
This was not an expensive refrigerator but I expected it to work. It keeps blowing the circuits and when I call I get the run around between Standard TV and Appliances and LG. I am very frustrated with their willingness to take care of the situation. My customers have issues and I take care of them. Nuff said.
Originally posted on lg.com
No, I do not recommend this product
Light wont shut off
Mary cat 04
2/20/2023
Not even 10 months old and the light wont shut off. Also has to be the worst fridge I have ever had. Absolutely no room inside.
Originally posted on lg.com
No, I do not recommend this product
shoddy merchandise
carl52
2/4/2023
6 months after purchase both shelves cracked and collapsed. I have been in contact numerous times with customer service to no avail. They say they will take care of problem immediately but nothing is done. It has been a month now that I have a useless refrigerator. Have to keep food in cooler in basement. Dont believe their claims to good service or quality products.
Originally posted on lg.com
No, I do not recommend this product
Very quiet great value
JanGirl
1/30/2023
We are very pleased with with this refrigerator. Great storage for size runs very quietly keeps food at correct temperature setting. Glad we chose this model
Originally posted on lg.com
Yes, I recommend this product
Awaiting refund
BKZK
1/19/2023
Im sure this will not be used. I purchased refrigerator and the delivery crew claimed that they could not bring inside although dimensions were identical to current refrigerator. They took it back 1/3/23 to return to vendor. They claim its been returned LG claims it hasnt. Thats between them. I should not have to wait this long for a refund. Very disappointed. May have to contact an attorney.
Originally posted on lg.com
No, I do not recommend this product
A very good product at a fair price.
Jason Paul
1/10/2023
We bought this LG refrigerator when our old one broke down. The quality and price was very good. We had a shelf to brake but it was really our own fault due to how we placed the shelf and how much weight was on it. We moved our heavier things to the bottom shelf and we changed how we had the shelves.
Originally posted on lg.com
Yes, I recommend this product
Quiet efficient good looking
Joanne Hallock
1/6/2023
Have had or refrigerator for a little over a month and couldnt be happier with the product. Its working great and I ave happy we chose an LG.
Originally posted on lg.com
Yes, I recommend this product
Ice Maker does not work with this model
Upset TG
12/6/2022
I purchased this refrigerator and it was delivered on Nov 11th of 2022. The ice maker was missing parts and could not be installed. 3 weeks later a new ice maker was delivered and not installed. I had to wait until today 12/6 for installation. Come to find out this model does not support an ice maker per the installation people. Im now sitting here with a fridge and a worthless ice maker. As per the advertisements via LG and Home Depot this fridge would support Ice Maker as advertised. I would like to have someone contact me and fix this issue.
Originally posted on lg.com
No, I do not recommend this product
LG Refridgerator
LG broken refridgerator
11/21/2022
This has been themost confuing and bad purchase i have made from Home Depot and i have spent tens of thousaounds of dollars at Home Depots and purchased hundreds of items there
Originally posted on lg.com
No, I do not recommend this product
Cant get it repaired
Roy Woodland
11/10/2022
Less than a year old and I think it has Freon leak. Cant find anybody to do warranty work on LG product. LG customer service gave me 2 names 1 out of business and the other wont return calls. Wont by LG frig again
Originally posted on lg.com
No, I do not recommend this product
LG top freezer refrigerator
Librarymom
10/26/2022
Purchased in August 2022. Would be a great refrigerator if it was installed correctly.
Originally posted on lg.com
No, I do not recommend this product
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Love it
sclynnie
10/24/2022
This was a gift when I purchased my home and I cant be happier. Its well designed and easy to keep clean.
Originally posted on lg.com
Yes, I recommend this product
Prefect Size
W L Mitchell
10/4/2022
Just what i needed prefect size the look is great price was wonderful if i had too i would get another tomorrow.
Originally posted on lg.com
Yes, I recommend this product
Jimdel
9/23/2022
Just bought and like However it was missing the Pantry Drawer. The wrong tray was sent. It was a veg bin
Originally posted on lg.com
Yes, I recommend this product
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linda cunning
9/23/2022
bought this and have it home-so far no complaints.I am very happy with the purchase.
Originally posted on lg.com
Yes, I recommend this product
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LG Refrigerator
CVRefrigerator
9/20/2022
We loved it. The size was right and the ease of use is great. We like the non handles on it.
Originally posted on lg.com
Yes, I recommend this product
My 1st LG product
Prophet333
9/19/2022
My previous fridge wasnt efficient but until it stopped working there were other things to spend on. Upon needing a new fridge LG came to the top of the search list as far as top rated and energy efficient. Its been about a month and I am extremely satisfied with my LG... Life IS GOOD:
Originally posted on lg.com
Yes, I recommend this product
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Refrigerator review
LG refrigerator LTCS20020
8/26/2022
I am very pleased with this purchase. The freezer space is just right for my needs and is keeping everything frozen.
The door space provided ample storage for all my condiments and small bottles
Originally posted on lg.com
Yes, I recommend this product
Was great at first
SanVan
8/20/2022
I bought this 5 months ago and it is already not working properly. The refrigerator wont get cold enough to keep food safe to eat. The freezer is freezer burning everything. My food and milk keeps going bad very quickly. Ive been emailing and calling LG for help for over a week and still have not been helped. Ive been trying to be patient but broke down in tears today. I have to put my meat and milk in a mini fridge instead of this practically brand new refrigerator that I bought a few months ago. I wish I could give a good review but this is a terrible experience and I just cant. I hope to have a better refrigerator soon or a refund to go buy a better one.
Originally posted on lg.com
No, I do not recommend this product
Great refrigerator.
Babs47
8/5/2022
I purchased this refrogerator because my old refrigerator didnt keep my ice cream cold enough. This refrigerator keeps my frozen food froze solid. Its a nice looking refrigerator and looks great in my kitchen.
Originally posted on lg.com
Yes, I recommend this product
black 30 refrigerator
mrs retired
8/5/2022
Happy with our handleLESS frig. Love not bumping my head on the freezer handle getting into and out of the frig. Also love the sturdy fully enclosed shelves on the side of the doors nothing falling out.
Originally posted on lg.com
Yes, I recommend this product
Be aware of LG refrigerators
David Walter
7/26/2022
Ive had the refrigerator a few months the first compressor went out they came and replaced it and its bad dont buy
Originally posted on lg.com
No, I do not recommend this product
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LG refrigerator freezer and ice maker
Sarah927
7/24/2022
Bought new two months ago and weve had 4 techs out and the ice maker STILL for not work Tech #5 will be out tomorrow and it is the most ridiculous frustrating situation r er
Originally posted on lg.com
No, I do not recommend this product
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Never worked
Cheryl Adams
7/24/2022
I bought in March 2022. Refrigerator not cooling. I got warranty but its had one repair. Still not cooling. Im on SSI and only buy food once month. Now I had $400 dollars total go bad and I have no food. Still waiting.
Originally posted on lg.com
No, I do not recommend this product
A NEW REFRIGERATOR IN 33 YEARS
Donna Bond
7/23/2022
After a power outage due to a bad storm and cleaning out my old fridge I decided it was time for a new one. I am glad I did. The black color now matches my other appliances. I have only so much space under my cabinets and the this one fits perfectly. Simple design but very convenient and great new look in my kitchen. Thanks LG
Originally posted on lg.com
Yes, I recommend this product
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Just right for me
dad59
7/18/2022
Ive had my new refrigerator for 3 or 4 weeks now. Ive had no issues and Im very happy with it. I live alone so its just the right size for me. I had issues with a name brand oven that I bought 5 years ago and asked my daughter for suggestions and she said LG. she was right.
Originally posted on lg.com
Yes, I recommend this product
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Exactly what I wanted for my home.
Becky53
7/1/2022
Have had this this refrigerator for 1 month and is perfect for my needs and home. It is much better than the side by side I had. Keeps food nice and cold.
Originally posted on lg.com
Yes, I recommend this product
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Nice but
ukgrl68
6/22/2022
I love my refrigerator but unfortunately a piece that surrounds the top shelf cracked not long after purchase. It has been very hard trying to get a replacement which should have been covered under the 1 year warranty.
Originally posted on lg.com
Yes, I recommend this product
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Worked after warranty covered repair
icemaker loose
6/12/2022
purchased with icemaker addition. Home Depot required me to get plumber to hook up icemaker. No ice produced and it took self help with online LG support plus in person repair to fix it. Simple fix at back base a connection was loose not allowing water to enter icemaker. Nice looking unit cools fine. Wish it had been connected correctly at manufacturer would have saved me effort of multiple repair requests.
Originally posted on lg.com
Yes, I recommend this product
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L G Refrigerator
JOHNNY RODRIGUEZ
6/7/2022
I purchase this refrigerator for my vacation home Delivery was on the date they promise and the driver call an hour before arriving. Remove from truck and install in home with no problems they knew what they were doing It s working great and looks great too. Would buy again if I needed too.
Originally posted on lg.com
Yes, I recommend this product
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LG Refrigerator/Freezer
Bunnymac8
6/7/2022
The pros:
The LG Refrigerator/Freezer runs very quiet maintains an even temperature and fits perfectly into the kitchen space.
The Cons:
The refrigerator door is so low to the floor that we have to step back and to the side to open it so that we dont catch our toes under the bottom of the door.
We have to bend down to see into the refrigerator/the top shelf . If the refrigerator were 2 inches higher it would make a big difference. Our previous Refrigerator/Freezer which was the same size that we had for almost 30 years did not have these issues.
Originally posted on lg.com
Yes, I recommend this product
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Do NOT buy this refrigerator
Rosette
6/5/2022
Ive had this fridge for 3 months. It has never worked properly. Its a terrible design. I bought it because it was the only one I could afford. Im on some expensive medication that has to be kept below a certain temperature and Ive lost thousands just from the loss of the meds. Please dont make the same mistake I did. Dont buy this fridge thinking youre getting a great deal.
Originally posted on lg.com
No, I do not recommend this product
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Great new fridge
Sean100main
5/31/2022
The extra capacity in a 20 cu. ft. refrigerator is very welcome. The large capacity clear shelving on the door is fantastic as they hold a large number of items and yet it is still easy to find what we are looking for. All in all we are very happy with this purchase
Originally posted on lg.com
Yes, I recommend this product
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Works wonderful
kristinadawn74
5/17/2022
I purchased this for my office building. Upon delivery there was some damage to the fromt door. LG replaced this immediately and made the process effortless
Originally posted on lg.com
Yes, I recommend this product
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Still not fixed
Srober
5/16/2022
I bought this a while ago and the door is broken. Someone came out and said they fixed it but its still broken please send help.
Originally posted on lg.com
No, I do not recommend this product
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Works well very reliable
KatherineP123
4/18/2022
Refrigerator Has worked well since I got it about a month ago.
Originally posted on lg.com
Yes, I recommend this product
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great price and fridge works great
tazzy57
4/17/2022
great fridge for the price does all well very happy with how it calls and keeps things
Originally posted on lg.com
Yes, I recommend this product
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Good features
Keith 2772
4/14/2022
I bought this about a month ago and it has been great. Love the inside lighting. Would purchase again.
Originally posted on lg.com
Yes, I recommend this product
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Great size for us
Pecan171
4/13/2022
Brought this 3 weeks ago not happy no light in freezer and not enough door shelves
Originally posted on lg.com
No, I do not recommend this product
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Chief10
4/9/2022
Bought it a couple weeks ago so far no problems space seems good
Originally posted on lg.com
Yes, I recommend this product
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Broken upon first arrival
SarahMc
4/2/2022
When I ordered my top freezer refrigerator t did take awhile to get to me. After Lowes was able to deliver haul away my old broken fridge and bring in this new one I was happy. It looked great and couldnt wait to use. I plugged it in and waited to the few hours before placing items inside. I noticed that the Temperature Control Adjust led wasnt on the factory setting. So I pressed the button to shift the temperature down....it did nothing. I pressed harder and the led light didnt shift or turn the fridge off like it has the option to do so. I waited till the next day thinking maybe it just needed some time. In the meantime the fridge portion was so cold it was freezing my milk eggs and sodas. I am unplugged the fridge for hours to try and reset. Didnt work. I held the Temp Control Adjust button for 10seconds it turned off turned on about a minute later but still didnt let me adjust the Temp inside the fridge. I turned the freezer temp controll rotary switch al the way down to see if it could help with the overcooling and overworking that this unit was doing. Nope things still freeze in the fridge portion. I called LG about it and put in a repair request after registering my fridge. That was on the 22nd of March I still have no repair tech coming cuz there are none and have no idea what LG will do now....its all still pending after sending my proof purchase...So upset that I got a lemon that was crappy of the very first day or maybe Lowes warehouse dropped it before idk
Originally posted on lg.com
No, I do not recommend this product
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Quiet well built refrigerator.
DisappointedDataGuy
3/26/2022
We had to send back the first refrigerator that was delivered due to cosmetic blemishes on the exterior. The one we kept was in great shape and were glad we bought it. It is black so it looks nice. We hardly hear it running because its so quiet.
Originally posted on lg.com
No, I do not recommend this product
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Fran7766
3/22/2022
Received it two ago and could be more happier . Works terrific.
Originally posted on lg.com
Yes, I recommend this product
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