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707-445-3138
341 West Harris Street
Eureka , CA 95503
Your home is where our heart is!
Whirlpool Logo

25 cu. ft. Gold® Counter Depth Side-by-Side Refrigerator with MicroEdge® Shelves

Model # WRS965CIAM

 4.0 out of 5 (182 Reviews)

Available in 2 Color(s)

Internet Price

$2,299.99

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Features:

  • Industry's Largest Capacity Counter Depth Refrigerator
  • MicroEdge® Shelves
  • Accu-Chill Temperature Management System
  • Multipoint Ramp-Up White LED Lights
  • Counter Depth Styling
  • Exterior Filtered Water Dispenser with Tap Touch Controls
  • FreshFlow Air Filter
  • Exterior Ice and Water With EveryDrop Water Filter
  • Hidden Hinges
  • Adaptive Defrost
Dimensions
Depth 31-1/8 in
Depth Closed Excluding Handles 28-5/8 in
Depth Closed Including Handles 31-1/8 in
Depth Excluding Doors 24-3/16 in
Depth With Door Open 90 Degree 45-7/8 in
Freezer Volume 10.03 cu. ft.
Height 69-1/4 in
Height To Top Of Cabinet 68-1/2 in
Height To Top Of Door Hinge 68-7/8 in
Refrigerator Volume 14.51 cu. ft.
Width 35-1/2 in
Configuration and Overview
CEE Tier Not Rated
Counter Depth No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Appearance
Cabinet Finish Smooth
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Hidden Hinge Yes
Controls
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Filter Details
Fresh Flow Air Filter Yes
Produce Preserver No
Water Filter Indicator/Reset Yes
Water Filter Location Exterior
Refrigerator Details
Humidity-Controlled Drawers 2 Half-Width
Lighting LED
Non Climate Control Drawers 1 Full Width
Number of Interior Shelves 4
Supplementary Containers Can Holder
Freezer Details
Freezer Number of Shelves 4
Dispenser Details
Dispenser Options Filtered Water, Measured/Metered Fill, Control/Child Lock
Types of Ice Crushed/Cubed
Icemaker Details
Icemaker Location Freezer
Certifications
Energy Star® Qualified No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 707-445-3138 for assistance. Click Here.for Poletski's Appliance Center locations and contact information.

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4.0

out of 5 (182 Reviews)

77% of reviewers recommend this product.

Looks nice and glasses fit in the door for water and ice.

Submitted by Girlfriend Movin Up - 2/6/2017

This looks nice in the kitchen. If you have never had a counter depth you will realize you gave up a lot of room in the frig for looks. This is our second one, I would not personally purchase another one, but it came with the new house. Operates well and has nice glass shelves. The door water and ice dispenser is not a good design, it has a delayed response and you have to push really hard to get it to operate, I don't think most kids would be able to operate it, it is hard for us to get it to work.

No, I do not recommend this product

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Looks nice, but poorly engineered

Submitted by Mark Sauer - 7/5/2016

Purchase the refrigerator about 3 years ago, and am still amazed at its unique features - (1) Freezes food in the refrigerator (2) Does not allow water to be dispensed when the refrigerator door (not freezer door) is opened; a unique feature that no other model does (sorry for the sarcasm) and (3) Has a door that continues to slide down and has to be adjusted to shut properly.

No, I do not recommend this product

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Bad fan

Submitted by V the unhappy stakeholder. - 3/19/2016

I bought this 18 months ago, and the fan motor failed, causing me to lose all the food in the fridge section. This is a simple failure to meet stakeholder expectations. I'm appalled that it is standard for parts to break in essentially new hardware, and that these companies only stand behind their work for a year unless you pay extra.

No, I do not recommend this product

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rust spots

Submitted by leah - 2/10/2016

I like this refrigerator but there are small rust spots on front and sides....refrigerator only 2 years old

No, I do not recommend this product

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Whirlpool Strikes Again !!!

Submitted by Pat & Idy - 11/3/2015

I purchased the Gold Series 25 cubic Side by Side 1 month ago and we love it. Shelves are sturdy and made of glass with a drip edge. The ice maker is one of the best we have used over the years, as is the water dispenser. Easy to set up, easy to clean up & lots of room inside. I love my new Fridge almost as much as my husband !!!

Yes, I recommend this product

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Nice "Fridge"

Submitted by ice-man - 9/23/2015

Excellent features and storage. It's really nice that I don't have to shut off the icemaker when I remove the bin to fill my cooler. The automatic water dispensing is fantastic.

Yes, I recommend this product

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Ice on the floor

Submitted by brad 6 - 6/13/2015

A good refrigerator, except for the very noisy icemaker which occasionally throws ice on the floor when no one is using the dispenser.

No, I do not recommend this product

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Nice to look at....but some issues

Submitted by Steve the logical buyer - 6/11/2015

This is a very neat looking fridge especially because it looks built in. We have a 40ft fifth wheel and this unit certainly contributes to the residential feel of our home on wheels. Unfortunately we have had some issues with the ice maker working inconsistently. We recently had some warranty work done to correct the problem and discovered that the ice maker filler mechanism came loose creating an air flow leak which caused the filler tube to freeze up. The repair person re attached the tube and it appears to be working better, however still not getting as much ice as expected. The design of the filler tube attachment needs to be reviewed as it was difficult to get attached and should not have come loose in the first place. The repair person also caulked around several gaps near the doors.

No, I do not recommend this product

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Happy with Refrigerator

Submitted by Regenia - 3/12/2015

Overall very happy with refrigerator. There are some things I wish operated different. IceMaker throws icechips everywhere when making ice especially in the crush mode. Have to push too hard to get water or ice. Wish it had a sensor for when you wanted water or ice.

Yes, I recommend this product

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Beautiful and efficient!

Submitted by TyraK - 3/5/2015

I love my refrigerator! Easy to clean and well designed maximizes every square inch in both freezer and refrigerator space. Ice maker is problem free which is wonderful!

Yes, I recommend this product

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Perfect for what I need

Submitted by Gustavo - 2/28/2015

I bought this refrigerator without seeing it first at any store. I was interested in a counter depth, white, side-by-side refrigerator, and this one appeared to fit my needs. However, none of the stores I checked in South Florida carries it. The space is sufficient, I believe, unless there are many people in the household. I have read a few negative comments about the limited ice maker capacity, which is not very large, but it does not bother me. It has proven to be enough for me and for when I have visitors for dinner. Yes, the ice dispenser is somewhat noisy, but I do not care much. The refrigerator is quiet when running. The lights in the interior are great, the shelves are perfect, and the wine rack is very useful and original. Last, the looks are great despite being a white appliance, mostly because of the metal handles. The previous refrigerator I had was also a Whirlpool, bought 10+ years ago, and still working. I just changed it for this one because I wanted something more modern. The one thing that I would add is more flexibility to where place the shelves., limited now to the few options that come with it.

Yes, I recommend this product

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Great Refigerator in Hard to Fit Space

Submitted by Terri L - 2/27/2015

We bought this refrigerator 2 months ago. We have a hard to fit space in our kitchen with cannot take the standard 35.75 with plus we needed countertop depth. Not only did this refrigerator fit into our space but it looks great and runs really well. You can occasionally hear the ice drop into the bin but overall is quiet and we love the LED lights and control panel to check and adjust temps. We wanted the white color and the silver handle looks very sharp. Would buy again.

Yes, I recommend this product

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Quietly elegant

Submitted by Don 1 - 2/17/2015

We have had it about a month and are, so far, very pleased with the quietness, looks and performance of this refrigerator. I could not give five stars because we did not hook-up the water or ice since these were the most criticized areas in the reviews I read before purchasing.

Yes, I recommend this product

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Ice maker has been a pure nightmare

Submitted by webr - 2/17/2015

The freezer and refrigerator work great! Our ice maker on the other hand does not. We have had repair techs out to our house 4 times to fix the ice maker. Three of the service calls were due to the ice maker failing to make ice. The last service call was a bit scarier. I woke up to water leaking and pooling onto my kitchen floor. Luckily it had just run an ice making cycle, but the water did not turn off. I pulled the refrigerator out from the wall and shutoff the water supply. Just wondering if i had not woke up when i did, would my kitchen have been flooded? Would my walls and cabinets be covered for damage? The technician installed two shims on the door and said it was fixed. Lets hope so.

No, I do not recommend this product

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Great product

Submitted by Arturismo21 - 2/13/2015

I fill very good with whirlpool appliances, as a Property Manager thi is the brand I suggest to my clients at the time they need to buy new appliances for investment properties. I have steins stills range, microwave refrigerator and dishwasher, and there are Ba very good products.

Yes, I recommend this product

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Love the White Ice

Submitted by Rhon54 - 2/1/2015

It has been quite awhile since I've purchased appliances, but I've never been told that I have to "break-in" the refrigerator. I've had 2 separate service companies come to my home because the doors do not line up correctly. The gasket around the freezer door is "smashed tight", but not on the refrigerator door. I was told that once the fridge is "broken-in", the gasket on the fridge door will eventually "smash tighter", therefore the doors will be even. One service company said I was lucky I didn't have slate floors because that would make it worse. Well, the last fridge I bought was put on a slate floor and we never had this problem with having to "break-in" the refrigerator so the doors would be even. They were even to begin with.

No, I do not recommend this product

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Great refrigerator

Submitted by Peanut0850 - 1/27/2015

I bought this refrigerator early December when my other one died. I had been looking to replace it earlier in the year. I had a space constraint. I love the brightness & the ability to put larger items (milk) in the door. I also like the ice maker in the door of the freezer which opens more space for frozen foods.

Yes, I recommend this product

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counter depth refrig/freezer aligns with the cabinets; not b

Submitted by Central Florida - 1/27/2015

Selected because it's counter depth; largest capacity available. Quieter than our previous counter depth unit.

Yes, I recommend this product

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Don't buy it!

Submitted by Videocka - 1/27/2015

Delivered January 12th 2015 and have already had two service calls on the icemaker. Service technicians can't find the problem. Icemaker has been changed out, pressure checked and valve changed. Unit shoots water in the freezer freezing up everything. It's going back to the store.

No, I do not recommend this product

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All I need

Submitted by alexev - 1/23/2015

This the machine I was looking for. It is a good size for a counter depth refridge. It came in white. The water/ ice dispenser is great.

Yes, I recommend this product

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Whirlpool refrigerator

Submitted by cece13 - 1/23/2015

Nice lines to this refrigerator. For the two of us it is adequate not sure if it would be for a family.

Yes, I recommend this product

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Excellent Counter Depth

Submitted by Tmcala - 1/7/2015

This fridge works well with my remodel. I like the flexibility of the shelfs & storage bins. The ice maker has metal blades. My last fridge had plastic ones that cracked in less than three years. The width and space of both the freezer and refrigeratation sides are good. The doors open wide. Glad I putchased.

Yes, I recommend this product

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Nice refrigerator

Submitted by Peanut50 - 12/22/2014

I bought this a month ago. I was limited in the space available. It has surprised me to have 3 feet of more space in the same size space.

Yes, I recommend this product

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Disappointed

Submitted by Adams13 - 12/19/2014

Looks sharp, nice shelving, LED lighting makes it easy to see everything inside... BUT the ice maker is VERY loud when dispensing ice and it makes very little ice... There are only 3 in our household and we have to buy ice!! The ice cube holder is very small half the size of out last one.

No, I do not recommend this product

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Modern Features

Submitted by Coachted - 12/2/2014

I love the touch buttons to see details about your fridge. Everything is very convient

Yes, I recommend this product

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Good appliance for the money

Submitted by Yeckster - 12/1/2014

Overall satisfied with all aspects of the product with the one exception. Trying to adjust the temperature control for the right setting for both the freezer and the refrigerator. The manufacturer recommendation needed to be changed. Not a big deal but a factory pre-set should have been correct. Possibly each location has its own unique needs.

Yes, I recommend this product

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Perfect size for our Pullman kitchen

Submitted by CatOle - 11/16/2014

We replaced our big old oversize refrigerator with this counter depth side by side. What a difference! My husband and I can now fit in the kitchen without bumping into each other.

Yes, I recommend this product

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Just what we needed

Submitted by Tanya06 - 11/15/2014

This is a sleek looking fridge on the outside and love the LED lights on the inside. It has a lot of space which we love and especially in the freezer, love the drawers for storage and with the ice maker being in the door it creates extra storage space on the shelves inside. This is a great addition to our kitchen. Our previous fridge didn't have an ice maker and water feature in the door so our whole family is really enjoying that, too.

Yes, I recommend this product

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It is Classically Attractive, but...

Submitted by JamieH - 11/11/2014

This is a wonderful addition to our kitchen - Keeps everything as cold as it needs to be. Fits beautifully and looks quite elegant. Well lit and just enough storage space for the two of us. However, the ice maker is sloppy - scatters small pieces of ice all over on a regular basis, whether cubed or crushed. The ice bin is difficult to return to its position once removed, and the repairmen basically have said "it's a poor design".

No, I do not recommend this product

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Noisy, does a bad job with ice

Submitted by Landenberg Lady - 11/11/2014

I have now experienced this item for four months. It does keep things cold. It is noisy! The shelves in the fridge section are strangely arranged, with too few options for respacing. You can get a deep shelf at the top or at the very bottom, but nowhere in between. And a shelf of middle height is impossible. The ice maker is more annoying that useful. Frost collects on the underside so that a glass first will fill with this. The frost-freet feature seems to melt the ice, which then forms a big lump. And the ice maker is very small. The shelves In the freezer are very shallow and very far apart. Most frozen foods are not in tall packages and stacking would be difficult given lack of depth of the shelves. Its goods feature are the two drawers and having the water filter at the top, rather than on the floor.

No, I do not recommend this product

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Great features and looks

Submitted by kingmackerel - 11/10/2014

I purchased this refrigerator a couple of months ago. Its looks are super sleek with an attractive and functional control panel. The inside is spacious and laid out well with the door shelving and interior shelving working in concert to keep the refrigerator organized and neat. The ice maker is a huge step up from my last one as the design now keeps the ice from melting into one large mess that could not be dumped from the door.

Yes, I recommend this product

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great refrigerator!!!!

Submitted by MJ is my nickname - 11/9/2014

I got this couple of months ago. I am totally satisfied with it. I read a couple of places that said it was loud. It is close to my living room and I don't hear it running. I may hear the ice maker once in a while when the house is totally quiet. It's beautiful and works GREAT. The lights are nice. The shelves are good too. The only thing I would say to add to this refrigerator is make the shelves adjustable. Other than that it is perfect.

Yes, I recommend this product

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great features

Submitted by jkell - 11/9/2014

very happy with the fridge--lots of room--easy to clean

Yes, I recommend this product

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Love the Refrigerator; would give it 5 stars however we had

Submitted by hslazicki2 - 11/8/2014

Needed a counter depth refrigerator; with precise dimensions to fit into the alcove already built. This worked! Have not used a Whirlpool before, however it has a great reputation and I was counting on that when I made my decision. Love the Icemaker....although we had to have it replaced ......it now works perfectly.

Yes, I recommend this product

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Good solid Product

Submitted by Mike1111 - 11/8/2014

We purchased this product recently and are very happy with it. We needed to replace a failed unit with a counter depth unit due to our kitchen configuration. It provides the space that we need and has great features such as the ice maker and interior lighting.

Yes, I recommend this product

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New Refrigerator

Submitted by eh40014 - 11/8/2014

We purchased this refrigerator new and have had it for about two months. The counter depth size is perfect for our kitchen space. The water dispenser has both like and dislikes. We like the dispenser measurement feature but dislike that the water isn't cold. Overall, we are very pleased with our purchase.

Yes, I recommend this product

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Great Find

Submitted by Goat man - 11/2/2014

The refrigerator was a perfect upgraded replacement to the18 year old one we had. The old one failed and needed to be replaced. This one is quieter, more space and fits in the same hole, and the ice maker is much better than out last. It down-feeds the ice cubes so they always come out without a jam-up, and the size of the cubes are smaller... better. The built in water filter makes a difference... we noticed the better taste in the water right away. We looked over six different models and they all had a over all size problem. This one fits and has more room inside. It is white to go with the rest of the appliances we have, but it has stainless steel handles to help a cross over in the future.

Yes, I recommend this product

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Great Refrigerator, Questionable Reliability.

Submitted by construction91 - 10/30/2014

I purchased this refrigerator and loved everything about it until 4 months in, my ice maker started leaking water. It was determined that my ice maker needing replacing. The new ice maker arrived and made ice, but the level would not turn to allow the ice to dispense. I now have one of those on order and will have the repair company out a 4th time to repair my now 5 month old refrigerator. Quality does not seem too high on this unit with the parts being used.

No, I do not recommend this product

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Small but excellent

Submitted by CraigS - 10/29/2014

We used this refrigerator to replace a top freezer that was a problem for we older folks. We chose counter depth to make more room in the kitchen, so the capacity is small, but its capability is excellent. It cools and freezes wonderfully, the LED lights make everything easy to see, and it is laid out quite logically.

Yes, I recommend this product

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Elegent design

Submitted by Saul - 10/23/2014

All electronics in the front are excellent and the lighting inside is wonderful

Yes, I recommend this product

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No to ice maker!

Submitted by Bob26364 - 10/16/2014

Unit is generally great, but ice maker is a disappointment!

No, I do not recommend this product

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INSIDE DOORS HEAT UP

Submitted by roadpilot - 10/13/2014

Bought this refrigerator from Sears. Very nice design, owned it for one week and noticed the inside door frame gets very hot. 105 degrees using my lazer heat temp. gun. Found out the condensor fan was not working. Spun it with my finger and it would slowly move. Sears no longer stocks this model was told they would come and pick up instead of trying to repair ? Not very happy.

No, I do not recommend this product

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Great fit for our galley kitchen

Submitted by R47374 - 10/6/2014

We bought this refrigerator 3 months ago and we are happy with it. We had to replace our 8 year old LG refrigerator that was defective. The water that is dispensed is not as cold as we would like (as compared to LG), but that is our only issue. We like the cabinet-depth size.

Yes, I recommend this product

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Exceptional look for the White Ice

Submitted by sara1972 - 10/6/2014

I purchased two of the units with the entire suite and love it! No complaints.

Yes, I recommend this product

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Counter depth

Submitted by Userface - 9/22/2014

I really like the refrigerator, but I wish there was more space.

Yes, I recommend this product

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Whirlpool Counter Depth Refrigerator

Submitted by Dizz - 9/21/2014

We wanted a counter depth refrigerator but wanted a different brand. It was no longer available so we settled for this one. And we are so happy we did. Not only is the capacity larger the whole design is better. As far as the noise of the ice machine it is no louder than our other one and far more efficient.

Yes, I recommend this product

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Great Fridge

Submitted by Wood - 9/17/2014

I have had this fridge since June 2013 and so far I cannot complain about it, works great so far!

Yes, I recommend this product

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Stylish Counter depth fridge

Submitted by redneck 1 - 9/15/2014

Purchased along with 3 other appliances, and the order was delayed 3 different times by Whirlpool/Maytag shipping and took a month longer than expected, BUT once we finally received the product we installed it ourselves of course and absolutely love the unit so far. Counter depth was a must for our kitchen and this was by far the #1 choice over all other brands and styles. We just can't understand why these things are so high in cost. I hope it lasts 20 yrs or more.

Yes, I recommend this product

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Nice features.

Submitted by Glen75 - 9/10/2014

I have been using this new refrigerator for about 2 months, every thing works perfect except the water dispenser still dripping 2-3 drops after it has stop flowing.

Yes, I recommend this product

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I think it's okay.

Submitted by Kathy22775 - 9/8/2014

I think the fridge is okay. The shelf under the wine rack could be lower, it doesn't fit much. The directions/manual or poor. I am sure I can do more with the fridge than I am currently doing, but the manual does not explain things very well. For example, the water from the door is warm, I want it cold. Can I change that? I don't know.

No, I do not recommend this product

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